Global Corporate Training Manager

Role Title:
Global Corporate Training Manager
Needham, MA
Job Advert Description

Clarks have been defining retail fashion for almost 200 years. Just because our brand has an amazing history, though, doesn’t mean we’re not looking to the future. Right now, we’re looking to improve the way we work so that we can provide better, more consistent customer experiences. That’s why we’re looking for a new Global Corporate Training Manager whose strategies will play a key role in achieving our business objectives.

The Role

Putting our people first, you will be a key driver for performance and engagement across all channels of our corporate business. In this role, you will be responsible for reviewing our global training needs to identify opportunities for alignment and ensuring best practice is shared and created. You will develop a learning platform enriched with content to support global learning and provide quality, in-depth and consistent learning experience for our people. This will reflect in our interactions with customers visiting our stores, whilst also growing our business and enhancing performance, engagement.

Accountabilities will include the following:

  • Develop the Global Corporate Strategy and priorities for the department in line with business needs
  • Responsible for creating and aligning Global Content
  • Collaborate within the Learning and Development team and with Global Leaders/Stakeholder to recognise opportunities, synergies and identify barriers and provide a training solution to drive positive performance and behaviours
  • Undertake training needs analysis; identify and address gaps globally and ensure the development and succession of capabilities and skills
  • Create an L&D dashboard and utilises the data to inform decision making and drive performance, measuring return on investment
  • Develop and manage the global learning platform and align on content to enable ease of sharing both instore and online
  • Lead and manage the performance of corporate trainers across the globe by setting objectives, expectations and ensuring consistency and quality in deliverables
  • Commercial mindset and understanding of business acumen, to design and deliver quality training content that drives positive behaviour and performance
  • Develop and coach leaders and teams and identify a suite of internal and external coaches/mentors for the business
  • Identify key Talent and training needs and together with the business partners, address the Corporate succession gap through Talent review and performance management
  • Manage and review the performance management process and provide up to date tools and relevant training materials including Weekly10s, performance improvement process, succession/talent review, reward, and recognition
  • Forecasting and managing the training budget, working collaboratively with local teams to ensure this is linked to training plans and priorities
  • Build strong relationships with core market trainers
  • Collaborate with Marketing and the Digital team to ensure consistency in Branding and ensure relevant materials are available both globally and locally
  • Provide insight, feedback and best practice to continuously look at ways that we can improve education, development with a view on delivering and sharing these insights globally
  • Review, design and implement an onboarding programme for new starters, liaising with both HR and  stakeholders to ensure the employee experience is both engaging and informative


A Bit About You

We would like an experienced training manager and brand ambassador with proven experience in coaching, development, programme design and facilitation. You won’t just understand Learning & Development processes, you will have created them yourself and tailored them to meet the needs of our people and business.

Knowledge Skills and Experience Requirements:

  • Experienced training manager with proven success in coaching, development, program design and facilitation
  • Excellent understanding of the learning and development process in the operations and delivery of training programmes     
  • Ability to evaluate needs and provide insights to make informed decisions for success.
  • Fluency in English
  • Ability and experience with building relationships, influencing, and managing multiple senior stakeholders and external partners in a fast-paced global environment
  • Flexibility to travel when necessary
  • Strong stakeholder management skills across multiple level both internally and externally
  • Strong presentation and communication skills
  • Ability to manage teams and lead remotely
  • An experienced brand ambassador with the ability to represent business in market & partners within brand
  • Confident IT, MS Office user (Word, Excel, Outlook, PowerPoint)
  • Ability to manage and prioritise workload with flexibility and meeting deadlines


About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.

In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature – a unique combination of craftsmanship and innovation that make it unmistakably Clarks.

Underpinned by a rich heritage and strong values, Clarks is a leading global footwear brand serving millions of consumers across the world, operating retail, wholesale, franchise and online channels in over 100 markets worldwide supported by nearly 6,000 employees across the world.

In February 2021, Clarks entered a new chapter in its history as it formed a partnership with LionRock Capital, positioning the iconic footwear brand for future success as it enters its third century.

Life with us

Over 46 million pairs of Clarks shoes are sold globally. That makes us a £1.5 billion business and a truly worldwide brand. We now have some 12,000 employees across 75 different countries – everywhere from Europe to the Americas. Despite being the world’s leading global casual footwear brand, we’re still majority owned by the Clark family and based in Street, Somerset – where the Clarks business began. Street is the nerve centre of our business, driving growth and the whole Clarks success story.


 We love hearing from great people

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Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.

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