Import Compliance Manager

Role Title:
Import Compliance Manager
Hanover, PA
Job Advert Description

The Compliance Manager is responsible to lead and manage Clarks America’s trade compliance across the supply chain operations. The CM oversees multiple programs and processes aligning our procurement, shipping, and delivery efforts to ensure compliance with US Import Regulations outlined by the US Dept of Commerce, Customs and Border protection, Department of Treasury, USF&W & FTC and any other special trade programs or regulatory agencies. The CM monitors and directs Customs Compliance and continuing training programs as it relates to trade compliance.


1. Collaborate with Global Supply Chain including Senior Management, Legal, Product, Logistics, Quality and Regulatory, Finance, Sourcing, etc., to drive strategic direction of trade compliance processes to ensure robust compliance management that meets current requirements of all countries and regions with which business is being conducted.

2. Work within the Americas to identify and implement short term and long-term strategic cost savings strategies, e.g. Duty engineering, FTA and FSFE

3. Work with local management, businesses and IT to address unique needs appropriately. Leading projects and programs in line with agreed strategy and pipeline.

4. Develop and conduct regular global trade compliance trainings across businesses and functions.

5. Participate in regular external meetings/trainings funnel down any communications and/or training to the relevant personnel within the Americas and communicate any issues requiring escalation to the Executive Leadership Team

6. Keep abreast of pertinent regulations updates or changes that effect the business and respond accordingly to update all functions/personnel in the Americas that are affected by changes.

7. Ability to interpret multiple, complex sets of regulations and determine what is relevant for each function of the Americas business

8. Mitigate risk to the organization through proactive process management ensuring that all activities are carried out in accordance with Clarks Americas policies, standards, and applicable laws in the area of import and export compliance.

9. Audit preparation with US Customs and the Canadian Border Service Agency to ensure a smooth and successful audit is accomplished.

10. Manage trade compliance processes and performance

11. Develop and implement methods to communicate trade compliance performance for sites and functions in the division.

12. Initiate audits and support sites in internal assessments, desk audits, completion of post audit follow-up actions and evaluate common themes in audits and develop programs to proactively address issues across sites in the region.

13. Drive continuous process improvements to maximize customer delivery, quality, operational excellence and financial benefits associated with corporate standards and industry best practices.

14. Interface with internal and external customers, freight forwarders, Customs and other governmental authorities, customs brokers, on all matters pertaining to customs and import and export regulation

15. Manage CTPAT program and maintain the CTPAT portal

16. Classify products for the region using Range tracker and other mechanisms to ensure load into SAP Develop and maintain up-to-date article classification databases for the Americas

17. Track performance of Customs’ KPIs for monthly reporting

18. Coordinate record keeping methods across multi office locations.

19. Maintain current, up to date manuals concerning regional regulatory practices Provide direction to customs brokers to make corrections to customs entries when errors are found from internal Auditing effort by team

20. Manage small package clearance and queries from DHL, FedEx and UPS and update S&OP’s as needed



US Customs Broker License required

• Knowledge of Federal import trade regulations, as enforced by various government agencies, including US Customs and Border Protection, Food and Drug Administration, Environmental Protections Agency, United States Department of Agriculture, United States Fish and Wildlife Services and others

•Knowledge of the International Freight Industry

• Working knowledge of US and Canada Harmonized Tariff Classification

• Awareness of principles of Warehousing and Distribution and FTZ management

• HTS Classification efficiency and knowledge

• Canada HS classification knowledge

• Experience in application of regulatory requirements, forms, licenses and certifications affecting imported and exported products.

• Project Management experience in the Regulatory arena

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