Site Merchandiser

Role Title:
Site Merchandiser
Waltham, MA
Job Advert Description

Clarks Americas is seeking a Site Merchandiser to support a fast growing channel within the organization. The Merchandiser will coordinate online merchandising activities for the Clarks USA and Clarks Canada websites, as well as marketplaces. Additionally, this role will be responsible for, but not limited to, the following: product catalog management, online administrative tasks and promotional management.

Core Accountabilities:

  • Support online seasonal visual merchandising strategy.
  • Work collaboratively with the online marketing and merchandising teams to ensure appropriate marketing/product banners and content display is planned to maximize promotional plans.
  • Support online merchandising catalog set up process, product categorization and product cross-sell.
  • Analyze the customer path to purchase and recommend and implement changes that enhance the experience and increase online conversion.
  • Maintain and report on advanced on-site search to deliver expected result, optimize experience and continually research and recommend new opportunities in the digital space.
  • Responsible for executing support functions within the eCommerce platform, including but not limited to:
    • promotion set up
    • catalog maintenance
    • gallery creation
    • site development testing/validation
  • Drive conversion and sales by ensuring latest product is showcased effectively on site and sales patterns shared with genders to influence future buy quantities.
  • Review and analyze online competitor site merchandising, promotional execution and tactics, user experience, and product representation.
  • Provide support to the development of a new, global multi-channel retail platform.
  • Develop documentation for processes that exist.

Essential Knowledge:

  • BA/BS Degree in Marketing, Merchandising or related area
  • Experience in Retail, eCommerce a plus
  • Understanding of how consumers shop online and in what ways that differs from their in-store shopping experience and habits, to maximize online experience/conversion
  • Understanding of online trends, tactics and current footwear activity, as it relates to online/in-store
  • Good understanding of merchandising hierarchy
  • Experience with 3rd party tools
  • Experience with website backend/content management systems (Hybris and Shopify a plus)
  • Good knowledge of the footwear industry
  • Knowledge of visual merchandising within the Retail sector
  • Good knowledge of Supply Chain process
  • Good knowledge of data mining tools
  • Strong knowledge of business admin tool and business
  • processes/operations

Successful Experience:

  • 1-3 years of Retail/eCommerce merchandising experience
  • Demonstrated ability to work in a fast paced, self-starter environment
  • Proven track record in a merchandising or searchandising function eCommerce platform exposure
  • Proven achieved sales experience
  • Project coordination experience

Technical Skills:

  • Strong data analytical skills - must be able to assemble and interpret data, create summaries and deliver business insights
  • Good merchandising skills
  • Good planning skills
  • Ability to collaborate within a team and with cross-functional partners
  • Proficient in MS Word, Excel, PowerPoint
  • Experience with Channel Advisor a plus
  • Strong product/analytic skills
Apply now
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