Business Applications Manager (Retail IT)

Role Title:
Business Applications Manager (Retail IT)
Waltham, MA
Job Advert Description

Clarks is seeking an accomplished Retail IT expert to join our team and contribute to the strategic direction and support of Retail Merchandising, Retail Store Systems and Multi-Channel Environments.

You should

  • Have a keen interest in technology and how it could benefit our rapidly changing environment.
  • Be technically and commercially minded; with many years of Retail sector experience.
  • As part of a dedicated team, played a significant role in a wide variety of strategic projects, improvement activities and day-to-day support of Store systems.
  • Familiarity of cross geography working, we have additional Retail Store Systems teams in UK and China.
  • Confidently communicate (verbal and written) with Business & IT stakeholders, external parties and other IT functions on the progress of support and projects.
  • Validate requirements and defects as well as troubleshooting and identifying appropriate remedies and/or improvements.
  • Drive continuous improvement from IT, Business and Suppliers.
  • Utilize standard internal policies and procedures.
  • Deliver/Contribute to Projects, Path to Production Releases and Operational Support.
  • Have experience in collaborating and coordinating deliverables with geographically distributed technical teams.


  • Bachelor's degree
  • 3 or more years Oracle Retail Xstore Suite 6.5 experience
  • Good operational knowledge of Oracle Databases
  • Good comprehension of Payment types, devices and compliance
  • Strong Config/Build/Integration knowledge of Windows Server and Client operating systems
  • Project co-ordination skills
  • Excellent written and spoken communication skills.
  • Ability to lead and align the team direction with business requirements including communication with key business stakeholders at all levels.
  • Troubleshoot and remedy production interruptions of service across the retail systems portfolio
  • Functional and system testing, preferably testing point of sale systems or client/server applications on Windows platforms.
  • Knowledge of SDLC / STLC phases.
  • HTTP (e.g. Jetty and Apache)
  • Programming Languages (e.g. Java, Windows Scripting)



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