Sr. HR Generalist - Retail

Role Title:
Sr. HR Generalist - Retail
Location:
Waltham, MA
Job Advert Description

Clarks is seeking a Sr. HR Generalist to serve as a strategic partner within our retail teams, to provide expertise and guidance on employee relations, employment law, staffing, policy interpretation, and coordination of HR services. Key initiatives may include development, analysis, modification and implementation of personnel policies and procedures. Standardization of HR practices across the retail organization including performance management; and counseling leaders regarding the proper and consistent application of company policies related to employment, benefits and compensation-related matters.  In this role the Sr. HR Generalist will serve as the main contact for all HR related initiative within their assigned territory. It is critical to success for this person to serve as a pro-active leader, who identifies trends, works to develop strong relationships with Clarks leaders, and creates a work environment that fosters positive employee and labor relations. 

Core Accountabilities: 

  • Serve as the senior Retail HR lead within the Retail HR team, providing guidance to other team members when appropriate
  • Establish key relationships and work with line managers to ensure effective management of employee lifecycle events; coaching and influencing where required and working to raise line manager capability in managing employee lifecycle events Escalate situations as appropriate as well as capability themes to the HR Director
  • Collaborate with the Learning and Organizational Development team and the Corporate Retail Management team in the design of Employee Relations and capability training events, and drive the delivery of these programs to respective business areas
  • Maintain the Employee Relations database and utilize systems to effectively support Employee Relations activities; tracking and resolving cases to their conclusion within assigned business areas
  • Act as a brand ambassador at all times
  • Serve as the lead on insight within assigned respective region within US Retail Operations team, funnelling up that information to the HR Director. Actively seek feedback from business areas on all aspects of HR policy, and transactional processes and procedures in order to feed into process improvement
  • With function directors, facilitate business process improvements and where necessary drive a change management strategy and approach to deliver best practice

Essential Knowledge:

  • Bachelor’s Degree in HR, Business Administration or related area preferred
  • 5+ years’ experience working within a HR generalist team, preferably within a retail environment
  • Best practice HR processes and procedures and all existing policies and associated administration
  • Current and forthcoming legislation (employment and others) impacting on areas of activity
  • Knowledge of learning and development frameworks: performance management, succession planning, training and development programs
  • Knowledge of best practices around employee counselling and line manager development
  • PHR certification preferred
  • Thorough knowledge of all Federal, State and Local employment law is required

Technical Skills:

  • Microsoft Office Suite
  • HRIS systems (payroll, lifecycle, position management, ATS, etc.)
  • Ability to impartially advocate for company and customers, to deliver mutually beneficial results
  • Ability to provide clear direction, Presentation skills
  • Interpersonal and facilitation 
  • Tactical planning, Problem solving, Decision making
  • Strong oral and written communication skills
  • Strong project management skills-organizational skills
  • Negotiation
  • Coaching, Influencing
  • Analyzing data and using information to recommend changes

Successful Experience:

  • Operated as an HR generalist, or specialist in ER for 5+ years
  • Management of ER issues
  • Management of people related impacts during organizational change
  • Stakeholder Management

Every 60 seconds, 105 pairs of Clarks shoes are sold globally. That makes us a £1.6 billion business and a truly worldwide brand. We now have some 15,000 employees across 75 different countries – everywhere from Europe to the Americas. Despite being the world’s biggest everyday footwear brand (by sales volume), we’re still owned by the Clarks family and based in Street, Somerset, UK– where the Clarks business began. Street is the nerve center of our business, driving growth and the whole Clarks success story. And right now, we’re busy writing the next chapter. With a constant search for new and better ways to work, innovation’s set to play a big part in our future. 

 

Apply now
Back to search Share